Subject: Re: ZD# 44889- HFL email
From: Pritish Nandi <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 26 Sep 2017 21:47:47 +0530 (IST)

Hi Ma'am, 

John is Kaushal. 

Regards 
Pritish 

From: "Deeksha Dadu" <[email-masked]> 
To: [email-masked] 
Sent: Tuesday, 26 September, 2017 21:00:10 
Subject: ZD# 44889- HFL email 

Hi guys, 

Who is using the name John on HFL? This case was handled by John and there was no note in UC on this order. It becomes difficult to trace what happened in an order without notes and above all, Sam is very particular about proper notes. We have had numerous complaints about this is the past and we cannot get another complaint about this. No matter how frivolous the issue is for which the customer has contacted you, it is imperative that u add notes. 

Regards, 
Deeksha