Subject: Escalation Notes Too Long
From: Pritish Nandi <[email-masked]>
To: Arun Kumar <[email-masked]>, "Binod Joshi" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Devender Madan" <[email-masked]>, "Mayank k . arora" <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Rahul Pal <[email-masked]>, "Rahul Singh" <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Soumya Mukherjee" <[email-masked]>, "Surajit Bhadra" <[email-masked]>
Date: Tue, 25 Aug 2015 05:07:53 +0530 (IST)

All, 

I have received a feedback from client regarding Escalation notes being too long like a paragraph. Please use crisp and clear notes for escalations.No need to write a summary of the chat. Just describe what was the chat for, what is the reason for escalation. nothing apart from that. 

If still confused please consult me. 

R egards, 
Pritish Nandi