Subject: Peanut Lab Surveys
From: Pritish Nandi <[email-masked]>
To: Arun Kumar <[email-masked]>, "Binod Joshi" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Devender Madan" <[email-masked]>, "Mayank k . arora" <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Rahul Pal <[email-masked]>, "Rahul Singh" <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Soumya Mukherjee" <[email-masked]>, "Surajit Bhadra" <[email-masked]>
Date: Tue, 25 Aug 2015 03:56:27 +0530 (IST)

Peanut Lab Surveys (Please be aware) 

From: Susan Ramaswamy 

Date: Tue, 25 Aug 2015 at 1:05am 

Category: Training Tickets 
Notes:Hi Team 
Member ID 6281092 Sendearnings 

Member came on chat stating Why wont it let me do peanut labs? I asked the member are you getting any error message he replied (No it just keeps saying out of surveys. Its not showing any are even available .) and he is using (Samsung galaxy s5 im on wifi ) Member is facing this issues from the last 10 hours so please have a look. Thank you 

We have seen a few of these inquiries escalated and to confirm with you, the agents please note that if a member is getting a "Who ate all the Surveys" or "Out of Surveys' this is because there is no available survey for the member based on geographic location or demographics and it is not an error that can be fixed until more inventory becomes available. 

When a survey becomes available the for the member it will be listed. You can also suggest they try from a desktop to see if inventory is available but do not escalate these as these are not issues we can resolve. 

R egards, 
Pritish Nandi