Subject: Re: Chat window closed itself
From: Pritish Nandi <[email-masked]>
To: Arun Kumar <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Tue, 11 Aug 2015 06:51:53 +0530 (IST)

escalated to client 

From: "Arun Kumar" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Monday, August 10, 2015 11:52:50 AM 
Subject: Chat window closed itself 

Hi Pritish, 

I was on a chat with [email-masked] and the chat window gets closed itself. When i opened the chat window again the chat was gone and no ticket was generated at that time. 

However, after a couple of minutes the ticket get generate with ticket # 32019. Escalated the chat to Member Service stating the issue. 

Thanks and Regards, 
Arun Kumar