Subject: Re: Proof of pick up _ 6459435297
From: Manager Aljouf <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 25 Feb 2020 06:55:26 +0000

Dear Team,

We found the order in the storage CNC room, and we communicate with customer to collect the item.
The customer claimed that he order in different locations and it came to CP AlJouf by mistake.
And requested to make refund. We will make the refund transaction to credit the money into customer account.

Kind Regards,

FADIYA J

CP Al Jouf, SAKAKA  (21051)

IP Phone Ext: 6692

E-mail: [email-masked]<mailto:[email-masked]>

<http://landmarkgroup.com/sa/home>
________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: 24 February 2020 20:53
To: Manager Aljouf <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Re: Proof of pick up _ 6459435297

External email sender, please take precaution.

Hi Team,

Awaiting for your update ?

Regards
Shakeeb

________________________________
From: "Seeta Seeta" <[email-masked]>
To: "manager aljouf" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Wednesday, 19 February, 2020 18:58:32
Subject: Proof of pick up _ 6459435297

Hi Team,

In the below order, the customer is claiming he has not collected the order from the store. However, as per the hybris the order status is pickup complete.

So we request you to provide us the proof of collection.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ahmad Daher" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Wednesday, February 19, 2020 6:15:47 PM
Subject: Proof of pick up _ 6459435297

Please take a look at ticket #457893

Dear Manager
Reminder
Problem Statement: Proof of collection

Order Date : Jan 3, 2020
Order ID: 6459435297
Store Code: Centrepoint21051
Tracking ID: 645943529722999991

Issue Description: Please provide us proof of collection as customer claims that he did not pick up his order
Kindly check and revert

Regards,
Ahmad

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