Subject: RE: Missing item: Case id: 423234, Order ID: 8367797342
From: Midhun Madhu <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 25 Feb 2020 06:19:24 +0000

Hi Team,
Please find below stocks dispatch details.
INVOICE_NBR
ITEM_ID
INVOICE_QTY
CANCEL_QTY
MANIFEST_QTY
SHIP_QTY
8367797342
159156735
1
0
1
1
8367797342
161717024
1
0
1
1

Midhun R Madhu
[A picture containing clipart  Description automatically generated] +965 2228 9509 Ext : 2323
 +965 97232105
[A picture containing clipart  Description automatically generated] [email-masked]
[A picture containing clipart  Description automatically generated] www.centrepointstores.com

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: 25/Feb/2020 5:23 AM
To: Midhun Madhu <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Missing item: Case id: 423234, Order ID: 8367797342

External email sender, please take precaution.
Hi Midhun,

Kindly help us to resolve the below case.

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 23 February, 2020 08:48:54
Subject: Missing item: Case id: 423234, Order ID: 8367797342

Hi Team,

Please help us to resolve the below missing item issue.

Problem Statement: Customer received order partially (received only one out of two)

Case id: 423234
Order Date: Jan 19, 2020
Delivery Date: 1/21/2020
Order ID: 8367797342
Tracking ID: 100040424296

Assistance Required: We request you to check if we have shipped both the item from the warehouse as the customer has reported to us that he has received only one item.

The customer has not received the item - 159156735 - - Dr. Brown's Natural Flow 14-Piece Bottle Starter Set and the cost of the item is - KWD - 14.00

Please suggest to us the action needs to be taken in the above scenario.

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com