Subject: Assistance: Case id - 472798 Order Number: 8369700118
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 24 Feb 2020 20:00:03 -0700 (MST)

Hi Team, 

Please help us to resolve the below issue. 

Problem statement: The customer has returned two items however he has raised the return request for only one item. 

Case id - 472798 
Order Number: 8369700118 
Order Created: Feb 8, 2020 
Tracking id - KWI2020/2481 
RMA - 42812470 
Return request created: 2/10/2020 

Returned items: 
1. 160502130 - - Ferrari Printed Tri-Scooter 
2. 161614812 - - DICKIE TOYS Ford F150 Raptor Toy with Light and Sound 

Assistance Required: We request you to check the above shipment if we have received both the items 

Kindly confirm the same and do a refund for both items if we have received both items. 

Regards, 
Manish