Subject: [JIRA] Praveen Kumar Reddy mentioned you on REL-83607
From: "Praveen Kumar Reddy (Jira)" <[email-masked]>
To: "Seeta Kunwar" <[email-masked]>
Date: Fri, 21 Feb 2020 10:32:41 +0000

Praveen Kumar Reddy *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-83607 Login Error and Application Issue 

Praveen Kumar Reddy *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZTYxYmY3ZTVhMDcxNDIzZWFlNTNlMWQwNmM4MGExMDEiLCJwIjoiaiJ9 )

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REL-83607 ( https://landmark.atlassian.net/browse/REL-83607?atlOrigin=eyJpIjoiZTYxYmY3ZTVhMDcxNDIzZWFlNTNlMWQwNmM4MGExMDEiLCJwIjoiaiJ9 )

Login Error and Application Issue ( https://landmark.atlassian.net/browse/REL-83607?atlOrigin=eyJpIjoiZTYxYmY3ZTVhMDcxNDIzZWFlNTNlMWQwNmM4MGExMDEiLCJwIjoiaiJ9 )
Praveen Kumar Reddy 2:32 PM GST

Seeta Kunwar ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d394817d7be220c1ab5408e ) : We did not found any suspicious logs with this customer email id # [email-masked].

Kindly request customer try to do the below steps,

1. Please request customer try to login with our desktop applications and share us the outcome.
2. Please request the customer to reset the password using Forgot your password link and try to login with the new password.

please share the outcome for the above two points, i.e. customer login is success or failure.

View issue ( https://landmark.atlassian.net/browse/REL-83607?atlOrigin=eyJpIjoiZTYxYmY3ZTVhMDcxNDIzZWFlNTNlMWQwNmM4MGExMDEiLCJwIjoiaiJ9 )

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