Subject: Proof of pick up _ 6459435297
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 19 Feb 2020 06:28:32 -0700 (MST)

Hi Team, 

In the below order, the customer is claiming he has not collected the order from the store. However, as per the hybris the order status is pickup complete. 

So we request you to provide us the proof of collection. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, February 19, 2020 6:15:47 PM 
Subject: Proof of pick up _ 6459435297 

Please take a look at ticket #457893 

Dear Manager 
Reminder 
Problem Statement: Proof of collection 

Order Date : Jan 3, 2020 
Order ID: 6459435297 
Store Code: Centrepoint21051 
Tracking ID: 645943529722999991 

Issue Description: Please provide us proof of collection as customer claims that he did not pick up his order 
Kindly check and revert 

Regards, 
Ahmad