Subject: RE: Late Delivery - 6462919589
From: ksalmglogistics Rydconloc <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Bm olmriyadh <[email-masked]>, Olm Riyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Mon, 17 Feb 2020 09:03:33 +0000

Dear dinesh – we already communicated with customer  please arrange a urgent delivery ……

From: ksalmglogistics Rydconloc
Sent: 16 February, 2020 9:55 AM
To: Apoorv Joshi <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Bm olmriyadh <[email-masked]>; Olm Riyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: RE: Late Delivery - 6462919589

Dear shiva – please note his new contact number and do re attempt .
Contact No:0567676654 / 0551180096

Thanks
Arish.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 15 February, 2020 1:19 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Late Delivery - 6462919589

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. No delivery attempt has been made since Jan 31, 2020. Kindly arrange a delivery as per the contact numbers shared below and contact the customer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 14, 2020 8:28:04 PM
Subject: Late Delivery // 6462919589

Hi Team,

Problem Statement: Late Delivery

Order Date : Jan 28, 2020

Order ID: 6462919589
Tracking ID: FP01281000842 - FP01280001198
Contact No:0567676654 / 0551180096
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jan 28, 2020 and till now he/she has not received the order. As per the hybris the order status is "In transit". Customer wants to be contacted on this no ; 0567676654 / 0551180096 for delivery.
Customer is chasing us for his/her order so we request you to expedite the delivery
Kindly contact him and deliver the item ASAP since customer is very angry.

Regards,
Shafeeque

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