Subject: RE: Refund to be processed to Bank A/C 8356682993
From: Midhun Madhu <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sun, 16 Feb 2020 11:05:36 +0000

Hi Rasid,
Please find below return receipt details.
INVOICE_NBR
RMA_NBR
RETURN_DATE
RECEIPT_DATE
ITEM_ID
DESCRIPTION
DIVISION
EXPECTED_QTY
RECEIVED_QTY
8356682993
42405789
07-Oct-19
10-Oct-19
160917053
3 WHEELS MY FIRST SCOOTER -ULTIMATE SPIDERMAN
1
1
1

Midhun R Madhu
[A picture containing clipart  Description automatically generated] +965 2228 9509 Ext : 2323
 +965 97232105
[A picture containing clipart  Description automatically generated] [email-masked]
[A picture containing clipart  Description automatically generated] www.centrepointstores.com

From: Rashid Gafoor Kaskar <[email-masked]>
Sent: 16/Feb/2020 11:43 AM
To: Shakeeb Arsalan <[email-masked]>; Midhun Madhu <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Lessin Kumar <[email-masked]>
Subject: RE: Refund to be processed to Bank A/C 8356682993

Hi,

Please be advised that there are no bank details updated in hybris by the customers.

To process bank refund for customer, we need bank details entered by customer.

Hi Midhun, please check and confirm if these items are returned to warehouse.

Order_No
ITEM
Item_Desc
Dept_Name
Class_Name
Subclass_Name
PRICE
SALETYPE
SHIP_DATE
Line_total
Discount
Promo_Voucher_Utilisation
REFUND_VOUCHER_UTILIZATION
SHUKRAN_DISCOUNT
MY_CREDIT
GIFT_CARD
VAT_total
Net_Rcvbl_Amnt
Payment_Mode
CONCEPT
Last_Site_ID
Delivery_Type
DIVISION
DIV_NAME
STORE
HYB_INVC_NBR
HYB_REF_ITEM
COURIER_CODE
TRACKING_ID
8356682993
160917053
3 WHEELS MY FIRST SCOOTER -ULTIMATE SPIDERMAN
Boys Toys
Wheel Toys
Wheel Toys
11.5
SALE
6-Oct-19
11.5
5.75
0
0
0
0
0
0
5.75
Cash On Delivery
1
1
WCT
1
Babyshop
88883
8.8883E+19
POS
100039842176

Regards,

Rashid Kaskar,
F&A,
Landmark Group,
Kuwait
(O)  : +965 22909909 Ext 1407

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 14, 2020 12:23 PM
To: [email-masked]<mailto:[email-masked]>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund to be processed to Bank A/C 8356682993

External email sender, please take precaution.
Hi Team,

Order NO : 8356682993
RMA : 42405789
Assistance required : the refund status of the order is showing BANK_TRANSFER_IN_PROGRESS
Customer shared with us his bank details:

· Bank name & Branch: CBK  (Head Office Branch)
· Account name: Savio Thomas Sebastian
· Account number: 9424365028
· IBAN number: KW62COMB000001942436520141401

Kindly check if the transfer is not done yet, Please do the needful to help us closing the case.

Regards
Shakeeb
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 February, 2020 06:25:15
Subject: Refund to be processed to Bank A/C

Dear Apoorv,

With regards to Order No 8356682993, Ticket No 412171, customer was asked for the bank account details under Old Ticket No 347149. Customer didn't respond on time and the ticket was closed. Please find attached and kindly assist.

Regards,
Nikhil.

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