Subject: RE: Callback request // 7669200805
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sun, 16 Feb 2020 06:56:55 +0000

Hi Shakeeb,

It hasn’t been collected yet since there is no return AWB and pick up reference generated.

As you all can see below, Hybris has generated a ticket to create the AWB manually.

Please do the needful asap.

@Seeta Seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, February 15, 2020 7:35 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: Re: Callback request // 7669200805

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 15 February, 2020 14:19:08
Subject: Callback request//7669200805

Hi,

With reference to order number: 7669200805, customer raised return request on 05 Feb, 2020 and the items hasn't been collected yet.

Customer emailed us requesting for a callback on: 33484040.

Kindly look into this and do the needful.

Thanks,
Nitesh

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