Subject: order cancellation /// 9768703282
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Sat, 15 Feb 2020 10:26:16 -0700 (MST)

Hi Team, 

Ticket number: 443963 
Problem Statement: Late cancellation 
Order Date : Jan 28, 2020 
Order ID: 9768703282 
Assistance Required: Need urgent order cancellation 

Issue Description: Customer wants to cancel this order because of the late shipping. The order status still showing READY_TO_SHIPPED. 
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We have already updated in the cancellation sheet. However, the order still in progress. 
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Kindly cancel this order and process the refund. 
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Thank you for your help! 

Regards, 
Shivani