Subject: Transaction done twice at store(442260)
From: Abhishek Bargaonkar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sat, 15 Feb 2020 05:16:57 -0700 (MST)

Hi Team, 

Customer is complaining that he went to the Baby shop Khafji Branch on Jan 28, 2020 and made a purchase for SAR 105.00. However, he was charge twice for the same transaction. 

Customer has shared the Invoice for the purchase and Screenshot of the statement for the transaction happened twice. 

Attaching the invoice and Bank statement provided by the customer. 

​Request you to please look into this and advise. Escalated twice to the store POC no response received yet. 

Thank you for your Help! 

Regards, 
Abhishek Borgaonkar