Subject: Cancellation: Case id - 433414 Order Number: 8368671761
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 12 Feb 2020 02:19:55 -0700 (MST)

Hi Midhun, 

With the reference to the order number: 8368671761, the order is ready for pickup but customer is asking for cancellation. 

So could you please ask the concerned store to mark this order as Not Picked and process the refund. 

Store details: Store: Splash21124 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, February 12, 2020 1:32:45 PM 
Subject: Cancellation: Case id - 433414 Order Number: 8368671761 

Hi Team, 

Kindly assist you to do the RTS and process the refund for the below order. 
​ 
​Problem statement: The customer no longer wish to collect his order. 

Case id - 433414 
Order Number: 8368671761 
Order Created: Jan 28, 2020 
Order Delivery Mode: Store pickup 
Store: Splash21124 
​ 
Assistance required: Mark the order as Not Picked and process the refund 

Regards, 
Manish