Subject: Assistance: Order: 6460840104, Case id - 434329
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 12 Feb 2020 02:04:06 -0700 (MST)

Hi Malik, 

Can you please help me in this case? 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]> 
Sent: Wednesday, February 5, 2020 12:40:22 PM 
Subject: Assistance: Order: 6460840104, Case id - 434329 

Hi Team, 

We request you to look into the issue as one item (161886391 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) from the order id - 6460840104 has been canceled successfully, however, the refund against it has not been processed yet. 

Case id - 434329 
Jira - https://landmark.atlassian.net/browse/REL-82517 

Last activity on Jira: Forwarded to Arjun with the reqeust - 

In the Order: 6460840104, Item: 161886391 is cancelled. However, refund for this cancellation is not reflecting. 
Please check and update on the same. 
This is a Paypal transaction. 

For your reference screenshot attached. Please do the needful on a priority basis. 

Thank you for your help! 

Regards, 
Manish