Subject: Order Delay - 6461262177
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Ali <[email-masked]>
Date: Sun, 9 Feb 2020 09:20:46 -0700 (MST)

Hi team, 

With reference to the order number: 6461262177 
AWB: S000455090301 

Order placed on Jan 16, 2020 and the order is still not delivered. The case has been escalated to shipa support team multiple times, the only response we are getting is they will attempt a delivery tomorrow. There has been no attempt since Jan 22, 2020 and they aren't providing us any reason either as to why this is not getting delivered so we could ask the customer for more details. 

Kindly help us close this case. Thank you for your help! 

Regards, 
Apoorv 

From: "Ammar Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 9 February, 2020 17:29:58 
Subject: Late delivery/6461262177 

We have escalated this issue to Shippa twice but till now no action has been done to deliver this order 

Please take a look at ticket #421896 

Kindly arrange delivery date again as soon as possible 

Hi Team, 

Problem Statement – Late delivery 
Order ID – 6461262177 
Tracking ID: S000455090301 
Assistance Required – Need urgent delivery 

The order was placed on Jan 16, 2020, However. The order has not delivered till now, Please deliver it ASAP. 

Regards, 
Ahmad