Subject: New comment - [#358108] 6455020875- S000310751631 - Not Delivered
From: Babyshop <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Sun, 09 Feb 2020 10:04:29 +0000

There is a new comment in the ticket submitted by Sagaya Suresh Kumar to HelpBSAE   Comment added by : Malik Ismail  Comment Content:  <div class="WordSection1">
<div class="MsoNormal"><span lang="en-001">Hi <a id="OWAAM49A35DB91BCC4E91A04F8D163BA1E4A6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Alexander  Gomes</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-001">Please approve to process refund to close COC case. Amount SAR 210.40</span></div>
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<div class="MsoNormal"><span lang="en-001">Regards,</span></div>
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<div class="MsoNormal"><span lang="en-001">Malik Ismail</span></div>
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<div>From: Sagaya Suresh Kumar &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, January 30, 2020 1:36 PM<br>
<b>To:</b> Malik Ismail &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Alexander Gomes &lt;[email-masked]&gt;<br>
<b>Cc:</b> Jessie Caparas &lt;[email-masked]&gt;; [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; Mohd Imran &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;;
 [email-masked]<br>
<b>Subject:</b> RE: [#358108] - 6455020875- S000310751631 - Not Delivered</div>
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<div class="MsoNormal">Dear <a id="OWAAMB2034BF8D9814DAAAEA1126A2A95144A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Alexander  Gomes</span></a> – Order dispatch with 2 carton boxes to courier end and they delivered to customer. But now claiming that order got delivered with 2 item only.
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<div class="MsoNormal">Rest of missing item not yet delivered and Please find the attached mail Customer Handover POD Copy which shared Shipa Courier Partner End.</div>
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<div class="MsoNormal">Kindly approve manual refund for this missing item case and I<span style="background:lime;mso-highlight:lime">t’s COC Case !!</span>
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<div class="MsoNormal"><img width="798" height="212" style="width:8.3125in;height:2.2083in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4NTc5NTkyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bLrvCfDxID4gamcsIrOew6yZ8h5nynilE_ta0w_uyTM"></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sagaya Suresh</div>
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<div class="MsoNormal">+966 565165997</div>
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<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, January 30, 2020 11:38 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Parvez Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Alexander Gomes &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Imran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> RE: [#358108] - 6455020875- S000310751631 - Not Delivered<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi Sagaya,</div>
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<div class="MsoNormal">As per customer only received 2 items 158092158 &amp; 161989711 for subject order.</div>
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<div class="MsoNormal">Please check and confirm if remaining items was shipped or not.</div>
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<div class="MsoNormal">COC case.</div>
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<b>From:</b> Amr Essam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, January 30, 2020 11:49 AM<br>
<b>To:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Parvez Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Alexander Gomes &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Imran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Re: [#358108] - 6455020875- S000310751631 - Not Delivered</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-family:"Georgia",serif'>Hi Malik,</span></div>
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<div class="MsoNormal"><span style='font-family:"Georgia",serif'>Please find the POD attached for the second cartoon delivery.</span></div>
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<div class="MsoNormal"><span style='font-family:"Georgia",serif'>Best Regards,</span></div>
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<div class="MsoNormal">On Wed, Jan 29, 2020 at 6:21 PM Amr Essam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal"><span style='font-family:"Georgia",serif'>Hi Malik,</span></div>
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<div class="MsoNormal"><span style='font-family:"Georgia",serif'>Let me check and I will get back to you shortly.</span></div>
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<div class="MsoNormal"><span style='font-family:"Georgia",serif'>Regards,</span></div>
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<div class="MsoNormal">On Wed, Jan 29, 2020 at 2:59 PM Malik Ismail &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@[email-masked]</span></a>,</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Awaiting your feedback.</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Its COC case.</div>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 29, 2020 11:40 AM<br>
<b>To:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Parvez Khan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam
 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Alexander Gomes &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohd Imran &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> RE: [#358108] - 6455020875- S000310751631 - Not Delivered</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@[email-masked]</span></a></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Waiting for your team’s revert on the below please.</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Looping
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Mohd. Jamal Akhtar</span></a>
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<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, January 26, 2020 9:42 AM<br>
<b>To:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Parvez Khan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam
 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Alexander Gomes &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Mohd Imran &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> RE: [#358108] - 6455020875- S000310751631 - Not Delivered<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Shipa Team,</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">PFA</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Please check and revert urgently.</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Regards,</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Malik Ismail</div>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, January 25, 2020 11:17 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Parvez Khan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam
 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Alexander Gomes &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohd Imran &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> RE: [#358108] - 6455020875- S000310751631 - Not Delivered</div>
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<div><b><i><span style='font-size:13.5pt;font-family:"Verdana",sans-serif;color:indianred'>External email sender, please take precaution.</span></i></b></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear Team, <br>
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As per the system, this order was delivered in full. Please confirm that the item was dispatched from your end. <br>
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Best Regards, </span></div>
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<div><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'><br>
Mohammad Al-Majali<br>
Customer Care<br>
<a href="https://www.shipa.com" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img width="160" height="160" style="width:1.6666in;height:1.6666in" id="gmail-m_1971830359260989757gmail-m_-3608991315351746878_x005f_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4NTc5NTkzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zk0j8dpp6YhoqkYUS3gRKW3eaILv3y_0LmGxwVwhj4E" alt="Image removed by sender."></span></a><br>
<strong><span style='font-family:"Verdana",sans-serif'>M:</span></strong> 800 SHIPA<br>
<a href="https://www.shipa.com" target="_blank" rel="noreferrer"><span style="color:#F26641;text-decoration:none">www.shipa.com</span></a>
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<strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>From:
</span></strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>CST000000006 Shipa Customer Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Verdana",sans-serif'>Sent: </span></strong>25/1/2020 5:19 PM GMT+04:00<br>
<strong><span style='font-family:"Verdana",sans-serif'>To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style='font-family:"Verdana",sans-serif'>Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; EMP393 Lubna Shehadeh (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>);
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style='font-family:"Verdana",sans-serif'>Subject: </span></strong>Re: [#358108] - 6455020875- S000310751631 - Not Delivered<br>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,<br>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">Please note the customer confirmed that she only received two items from the total order:</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">161989711  </span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">​158092158  </span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">Please double check again and advise.</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
<b>Wafa'a Al Fawareh</b><br>
Backoffice | Crystel<br>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">On Tue, 21 Jan at 2:37 PM , Alexander Gomes &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>I will be out of KSA till 23rd Jan 2020.</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>For any support please message on 00966 508022057</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary,
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:1.0pt;font-family:fdtktid;color:white">358108:1125156</span></div>
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</span><b><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#061FDD'>Amr Essam</span></b><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#061FDD'>Account Management</span><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
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</span><strong><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>M:</span></strong><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> +966594282421</span><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#061FDD">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:#061FDD">shipa.com/delivery</span></a></span>
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</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#061FDD'>Account Management</span><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
</span><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style='font-size:13.5pt;font-family:"Times",serif;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1029" src="cid:[email-masked]" alt="Image removed by sender."></span></a><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
</span><strong><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>M:</span></strong><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> +966594282421</span><span style='font-size:13.5pt;font-family:"Times",serif;color:black'><br>
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