Subject: Refund/ 6457415032
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 8 Feb 2020 21:36:27 -0700 (MST)

Hi team, 

Problem Statement: Refund Not Processed 
Order Date : Dec 19, 2019 
Order ID: 6457415032 
Return Tracking ID: 3417258364964 
Assistance Required: process the refund asap 

Issue Description: Customer raised a return request for 12 items and as per customer he handed over all 12 items to the courier team.but according to the hybris the refund has not been processed for the same , So we request you to check under RMA 23164954 how many item has been received in our warehouse and process the refund asap because customer is constantly chasing us for the same . 

Regards, 
Asjad