Subject: [JIRA] (REL-83615) Refund Stuck Due to One item of SAR 16.00
From: "Apoorv Joshi (Jira)" <[email-masked]>
To: "Seeta Kunwar" <[email-masked]>
Date: Sat, 08 Feb 2020 15:08:36 +0000

Apoorv Joshi *made 4 updates*. REL-System Reliability Engineering - Landmark/REL-83615 Refund Stuck Due to One item of SAR 16.00 

Apoorv Joshi *made 4 updates*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYThkYjVmZjBhOTk3NDkyN2I1ZjQ3MDI4Y2Q0YzE2ZjgiLCJwIjoiaiJ9 )

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REL-83615 ( https://landmark.atlassian.net/browse/REL-83615?atlOrigin=eyJpIjoiYThkYjVmZjBhOTk3NDkyN2I1ZjQ3MDI4Y2Q0YzE2ZjgiLCJwIjoiaiJ9 )

Refund Stuck Due to One item of SAR 16.00 ( https://landmark.atlassian.net/browse/REL-83615?atlOrigin=eyJpIjoiYThkYjVmZjBhOTk3NDkyN2I1ZjQ3MDI4Y2Q0YzE2ZjgiLCJwIjoiaiJ9 )
Apoorv Joshi 7:05 PM GST Description:

Hi Team,

Please look into this case as out of 10 returned items only 9 items refund has been taken in acknowledgement.

So Neither I could generate a new RMA post deleting it and too Deletion is Blocked.

*Item Amount SAR 16.00*
*RMA : 23150181*

*Order ID 6457271163*

Please create a new RMA and include this item too and process the refund for above RMA. Value of the lost returned item is less than SAR 100. Case is pending since over a month. Please help us close this.

Thank you for your help!

Thanks & Regards
Abhishek Sisodia

Business Justification:

Hi Team,

Please look into this case as out of 10 returned items only 9 items refund has been taken in acknowledgement.

So Neither I could generate a new RMA post deleting it and too Deletion is Blocked.

Item Amount SAR 16.00RMA : 23150181

Order ID 6457271163

Please create a new RMA and include this item too and process the refund for above RMA. Value of the lost returned item is less than SAR 100. Case is pending since over a month. Please help us close this.

Thank you for your help!

Thanks & Regards
Abhishek Sisodia

Impacted Platform: Android All Priority: 2 1

View issue ( https://landmark.atlassian.net/browse/REL-83615?atlOrigin=eyJpIjoiYThkYjVmZjBhOTk3NDkyN2I1ZjQ3MDI4Y2Q0YzE2ZjgiLCJwIjoiaiJ9 )

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