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Date: Thu, 6 Feb 2020 06:55:08 -0700 (MST)

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Subject: Re: late CandC//6453695756
From: Seeta Seeta <[email-masked]>
To: abhilash kuttalam <[email-masked]>
Cc: Max Alqasar <[email-masked]>, Sagaya Kumar <[email-masked]>, raghu pillai <[email-masked]>, sree adhikessavan <[email-masked]>, Suvadeep Saha <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, maxwhryd ecom <[email-masked]>, ali inayat <ali.inaya
Date: Thu, 6 Feb 2020 06:55:05 -0700 (MST)

Hi Abhilash, 

Still, we have not received any update from store team. 

Thanks & Regards, 
Seeta Kunwar 

From: "abhilash kuttalam" <[email-masked]> 
To: "Max Alqasar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Sagaya Kumar" <[email-masked]>, "raghu pillai" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "jessie caparas" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "ali inayat" <[email-masked]>, "Alghamdi Mohammed" <[email-masked]>, "assad chawa" <[email-masked]> 
Sent: Monday, February 3, 2020 12:31:50 PM 
Subject: RE: late CandC//6453695756 

Dear Navaz, 

Said Order we shipped and handed over to store team at 25-Nov-2019. 

Please refer mail trail for confirmation from warehouse. 

Thanks and Regards, 

Abhilash Kuttalam 
Max Fashion 

Riyadh Gallery Mall, Gate No. 1A, 3 rd Floor, 

Kingdom of Saudi Arabia 

Phone – 0112078292 (Extn 3512) 
Mob: +966 540 235 455 / +966 596 205 502 
URL: [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

I know Jiu Jitsu, Kung Fu and 26 other dangerous words. 

From: Max Alqasar <[email-masked]> 
Sent: Sunday, February 2, 2020 10:42 PM 
To: Abhilash Kuttalam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Raghu Pillai <[email-masked]>; Sree Adhikessavan <[email-masked]>; Suvadeep Saha <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Inayat Ali <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Assad Chawa <[email-masked]> 
Subject: RE: late CandC//6453695756 

Dear Abhilash, 

We have checked the below order, It’s not available in store or may be not received from warehouse, Request you to kindly share the POD copy for recheck, 

Best Regards 

Nawaz Kotal 

From: Abhilash Kuttalam 
Sent: Sunday, February 02, 2020 3:33 PM 
To: Max Alqasar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Inayat Ali < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Assad Chawa < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late CandC//6453695756 

Dear Nawaz, 

As discussed, kindly check and update us the status of this order. Please ‘reply to all’ while reverting. 

Thanks and Regards, 

Abhilash Kuttalam 
Max Fashion 

Riyadh Gallery Mall, Gate No. 1A, 3 rd Floor, 

Kingdom of Saudi Arabia 

Phone – 0112078292 (Extn 3512) 
Mob: +966 540 235 455 / +966 596 205 502 
URL: [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

I know Jiu Jitsu, Kung Fu and 26 other dangerous words. 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 2, 2020 12:07 PM 
To: Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Inayat Ali < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late CandC//6453695756 
Importance: High 

[ mailto:[email-masked] | @Abhilash Kuttalam ] 

We are not getting a reply from the store. 

Please help. 

Max60093 

From: Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 1, 2020 9:48 AM 
To: Inayat Ali < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late CandC//6453695756 

Dear Team, 

Said Order we shipped and handed over to store team at 25-Nov-2019. 

Thanks 

Esaf 

From: Inayat Ali < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 31, 2020 12:09 PM 
To: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: late CandC//6453695756 

External email sender, please take precaution. 

Hi Team 

The order was placed on 24 Nov and the items are still not available for pick up. 

Order id: 6453695756 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 

Inayat Ali 

From: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 15 January, 2020 22:46:50 
Subject: Fwd: late CC 

From: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apurva Arora" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 9, 2020 7:45:17 AM 
Subject: late CC 

HI Team, 

Please forward the following case urgently, the order was placed since Nov 24, 2019, and the customer is daily chasing his order: 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 

Order Date :Nov 24, 2019 

Order ID: 6453695756 

Tracking ID: 645369575622999991 

Store code : Max60093 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 24 Nov and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 

Algaily 

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