Subject: Refund follow up
From: Musaab Anesi <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 5 Feb 2020 17:22:44 -0700 (MST)

Hi Apoorv, 

With the reference to the order number 8365507805, Customer emailed us complaining about missing refund . 
As per customer he has return 4 items,However, the refund he got was only for two items, We escalated this case to Kuwait concern team ,And there response was that (only two items were recieved to the warehouse . 

Customer get back to us again and insist that her return 4 items which they are : 

161315994 - - Kappa Men's Textured Walking Shoes with Slip On Closure. 
160535827 - - J World Trolley Backpack with Zip Closure. 
161331757 - - Textured Ankle Strap Sandals with Hook and Loop Closure. 
161601472 - - Lace Shaping Belt with Hook and Eye Closure. 

Customer provide us with collection prove and the deliveryman who collected the items as well , Due to this we request you to look into this concern & advise for further procedure. 

Thanks&Regards, 
Musaab Hussein.