Subject: Re: late refund /// 6459967162
From: Shivani Rani <[email-masked]>
To: Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>
Date: Sat, 1 Feb 2020 18:26:57 -0700 (MST)

Hi Team, 

Any update on this? 

Regards, 
Shivani 

From: "Inayat Ali" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, January 28, 2020 8:08:41 PM 
Subject: Re: late refund /// 6459967162 

Hi Team 

Items were not delivered to the customer and it was returned to the warehouse, however, refund not processed yet. 

Please initiate the refund on priority basis. 

Order ID: 6459967162 and AWB: 45061165450 

Thanks 
Inayat Ali 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 28 January, 2020 16:07:45 
Subject: late refund /// 6459967162 

Hi Team, 

Ticket number: 420595 
Problem Statement: Refund not process 
Order Date : Jan 7, 2020 
Order ID: 6459967162 
RMA: 33223319 
Tracking id: 45061165450 
Assistance Required: Need Urgent Refund for the undelivered order. 
Issue Description: Customer placed order on 7 Jan, 2020 and the order is returned back to warehouse. 

We have already forwarded the case to warehouse but did not get any response. 

Kindly check and update as customer is waiting for the refund so that he can place a new order again. 

Thank you for your help! 
Regards, 
Shivani