Subject: Re: Late delivery / 6461450657
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sharf Alkebsi <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked]
Date: Sat, 1 Feb 2020 09:13:44 -0700 (MST)

Hi Team, 

Problem Statement: Late Delivery 

Order Date : 17-Jan-2020 

Order ID: 6461450657 
Tracking ID: 45065890424 
Customer's contact NO : 00966505615829 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 17-Jan-2020 and till now he has not received the order. As per the hybris the order status is IN_TRANSIT. 

Customer is chasing us for his order so we request you to expedite the delivery date. 

Regards, 
Shakeeb 

From: "Sharf Alkebsi" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 1 February, 2020 14:11:32 
Subject: Late delivery /6461450657 

Hi Team, 

Customer did not received his order and we escalate this case many times to ARAMEX but did not received any response. 

Order number - [ callto:6461611269 | 6461450657 ] 
Tracking iD: 45065890424 
Ticket number - 410679 
Contact NO : 00966505615829 

Looking forward to hearing from you. 

Regards 
Sharaf Ali