Subject: 2019 pending tickets
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, [email-masked]
Date: Thu, 30 Jan 2020 09:48:50 -0700 (MST)

Hi Jessie, 

We have followed up on the 2019 cases, We have resolved number of them and for the rest we are either waiting for the customer or the third party response to act accordingly. 
Kindly check and advise 

Regards 
Shakeeb