Subject: RE: late delivery / 6456354666
From: Sagaya Suresh Kumar <[email-masked]>
To: "Omer Saeed (SA)" <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Sharf Alkebsi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Zaid Zafar <[email-masked]>, Malik Ismail <[email-masked]>, Aymen Yassin <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>
Date: Thu, 30 Jan 2020 13:04:00 +0000

Dear Ratheesh – Please check and update about this shipment status.

Regards
Sagaya Suresh
+966 565165997
From: Omer Saeed (SA) <[email-masked]>
Sent: Monday, January 27, 2020 3:43 PM
To: Sagaya Suresh Kumar <[email-masked]>; Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Sharf Alkebsi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zaid Zafar <[email-masked]>; Malik Ismail <[email-masked]>; Aymen Yassin <[email-masked]>
Subject: RE: late delivery / 6456354666

External email sender, please take precaution.
Dears,

Kindly note shipment already returned to shipper as shipment was returned due to no respond from customer.

Best Regards.
Omer Saeed.
Special Projects – Operations
Aramex International – Riyadh, Saudi Arabia

From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 27, 2020 9:31 AM
To: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Omer Saeed (SA) <[email-masked]<mailto:[email-masked]>>; Aymen Yassin <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Zaid Zafar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666

External email: avoid to open links or attachments unless sender is known and content is relevant..

Dear @Omer Saeed (SA)<mailto:[email-masked]> – Can you please confirm why this Carton box not yet delivered to customer end.

Check and revert on urgent !!

Regards
Sagaya Suresh
+966 565165997
From: Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 9:50 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Moosa Yusuf <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666

Dear Sagaya Kumar,

As Discussed below order has been dispatched from Jeddah conloc,Also unable to cancel from our end.

INVOICE_NO
DISPATCH_DATE
ITEM_ID
AWB_NO
Sum of ORDER_QTY
6456354666
12/10/2019
160689018
45056177106
2
161663194
45056177106
2
161716875
45056177106
2
161757245
45056177106
1
161932847
45056177106
2
161932973
45056177106
2

Regards
S.Kanteeban
Jeddah, KSA
Tel : Ext:2212 Mobile :+966564851207
Email: [email-masked]<mailto:[email-masked]>
Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&data=02%7C01%7COmerSae%40aramex.com%7C3b9ef47eb09f4f176cbb08d7a2f2872a%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637157034847487123&sdata=%2FQKRYzO9VaHuPBXQwaZUz42cgRlOS3mCD1jVIz8V5BQ%3D&reserved=0>
<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FLandmarkArabia&data=02%7C01%7COmerSae%40aramex.com%7C3b9ef47eb09f4f176cbb08d7a2f2872a%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637157034847497118&sdata=mox5QFnjqWVe7GpfiR8qb1dwYY061InYTgq5j2Sn8R0%3D&reserved=0>  <@LandmarkArabia>

From: Moosa Yusuf <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 8:32 AM
To: Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>
Cc: Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Subject: FW: late delivery / 6456354666

Hi Team
Pls find the trail mail and confirm the same

Best Regards,
Moosa Yusuf
Baby Shop Ware House.
Jeddah .Saudi Arabia .
IP-2102

From: Sachin Maheshwari
Sent: Thursday, January 23, 2020 8:26 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Lalit Ratnala <[email-masked]<mailto:[email-masked]>>; Shadatali Shaikh <[email-masked]<mailto:[email-masked]>>; Moosa Yusuf <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666

Hi @Vinod Sharma<mailto:[email-masked]> , @Lalit Ratnala<mailto:[email-masked]> , @Shadatali Shaikh<mailto:[email-masked]> , @Moosa Yusuf<mailto:[email-masked]>

Can you please ask someone in JED DC conloc operations to get this order marked as cancelled to process customer refund.

Regards
Sachin
04-5175412

From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 22, 2020 5:26 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666

Dear @Sachin Maheshwari<mailto:[email-masked]> – Cancellation have to process from Jed Operation end.

@Vinod Sharma<mailto:[email-masked]> – Please do the needful..

Regards
Sagaya Suresh
+966 565165997
From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 19, 2020 4:58 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666

Hi @Sagaya Suresh Kumar<mailto:[email-masked]>,

Can this marked as cancelled from Conloc, so that customer cancellation / refund can be processed smoothly from backend.

Regards
Sachin
04-5175412

From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 16, 2020 4:39 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666

Dear @Malik Ismail<mailto:[email-masked]> – Riyadh Order Stuck with Technical Issue in our Conloc Warehouse!!

Kindly inform to customer and close this case !!

Regards
Sagaya Suresh
+966 565165997

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 16, 2020 2:17 PM
To: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: RE: late delivery / 6456354666
Importance: High

@Sagaya Suresh Kumar<mailto:[email-masked]>, @Suvadeep Saha<mailto:[email-masked]>,

Please check and advise order status ASAP. Pending since 10th Dec not dispatched.

Its COC case.

Regards,
Malik Ismail
From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 13, 2020 7:06 PM
To: Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sharf Alkebsi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: late delivery / 6456354666

External email sender, please take precaution.
Hi Team

Please assist with the shipment and delivery. The customer placed the order (6456354666) on 10th Dec, however, it's not transported yet.

Request to pick this on priority as the customer is chasing on his delayed delivery.

Thanks in anticipation.

Regards
Inayat Ali

________________________________
From: "Sharf Alkebsi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 January, 2020 19:05:25
Subject: late delivery / 6456354666

Hi Team,

Customer did not received his order and we escalate this case many times to warehouse but did not received any response.

Order number - 6456354666
Ticket number - 374974

Looking forward to hearing from you.

Regards
Sharf

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com