Subject: Re: [#358108] - 6455020875- S000310751631 - Not Delivered
From: Amr Essam <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shipa Delivery Support <[email-masked]>, "[email-masked]" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Parvez Khan <[email-masked]>, Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Alexander Gomes <[email-masked]>, Mohd Imran <Mohd.Imran
Date: Thu, 30 Jan 2020 10:48:59 +0300

Hi Malik,

Please find the POD attached for the second cartoon delivery.

Best Regards,

On Wed, Jan 29, 2020 at 6:21 PM Amr Essam <[email-masked]> wrote:

> Hi Malik,
>
>
> Let me check and I will get back to you shortly.
>
>
> Regards,
>
> On Wed, Jan 29, 2020 at 2:59 PM Malik Ismail <
> [email-masked]> wrote:
>
>> Hi @[email-masked] <[email-masked]>,
>>
>>
>>
>> Awaiting your feedback.
>>
>>
>>
>> Its COC case.
>>
>>
>>
>> *From:* Jessie Caparas <[email-masked]>
>> *Sent:* Wednesday, January 29, 2020 11:40 AM
>> *To:* Malik Ismail <[email-masked]>; Shipa Delivery
>> Support <
>> [email-masked]>;
>> [email-masked]; Sagaya Suresh Kumar <
>> [email-masked]>; [email-masked]; Mohd. Jamal
>> Akhtar <[email-masked]>
>> *Cc:* Parvez Khan <[email-masked]>; Suvadeep Saha <
>> [email-masked]>; Escalations Dxbteam <
>> [email-masked]>; [email-masked];
>> Alexander Gomes <[email-masked]>; Mohd Imran <
>> [email-masked]>; Mohammad Shababe Quamar <
>> [email-masked]>; [email-masked];
>> [email-masked]
>> *Subject:* RE: [#358108] - 6455020875- S000310751631 - Not Delivered
>>
>>
>>
>> @[email-masked] <[email-masked]>
>>
>>
>>
>> Waiting for your team’s revert on the below please.
>>
>>
>>
>> Looping @Mohd. Jamal Akhtar <[email-masked]>
>>
>>
>>
>> *From:* Malik Ismail <[email-masked]>
>> *Sent:* Sunday, January 26, 2020 9:42 AM
>> *To:* Shipa Delivery Support <
>> [email-masked]>;
>> [email-masked]; Sagaya Suresh Kumar <
>> [email-masked]>
>> *Cc:* Parvez Khan <[email-masked]>; Suvadeep Saha <
>> [email-masked]>; Escalations Dxbteam <
>> [email-masked]>; [email-masked];
>> Alexander Gomes <[email-masked]>; Jessie Caparas <
>> [email-masked]>; Mohd Imran <
>> [email-masked]>; Mohammad Shababe Quamar <
>> [email-masked]>; [email-masked];
>> [email-masked]
>> *Subject:* RE: [#358108] - 6455020875- S000310751631 - Not Delivered
>> *Importance:* High
>>
>>
>>
>> Hi Shipa Team,
>>
>>
>>
>> PFA
>>
>>
>>
>> Please check and revert urgently.
>>
>>
>>
>> Regards,
>>
>> Malik Ismail
>>
>> *From:* Shipa Delivery Support ([email-masked]) <
>> [email-masked]>
>> *Sent:* Saturday, January 25, 2020 11:17 PM
>> *To:* [email-masked]; Sagaya Suresh Kumar <
>> [email-masked]>
>> *Cc:* Parvez Khan <[email-masked]>; Suvadeep Saha <
>> [email-masked]>; Escalations Dxbteam <
>> [email-masked]>; [email-masked];
>> Alexander Gomes <[email-masked]>; Malik Ismail <
>> [email-masked]>; Jessie Caparas <
>> [email-masked]>; Mohd Imran <
>> [email-masked]>; Mohammad Shababe Quamar <
>> [email-masked]>; [email-masked];
>> [email-masked]
>> *Subject:* RE: [#358108] - 6455020875- S000310751631 - Not Delivered
>>
>>
>>
>> *External email sender, please take precaution.*
>>
>> Dear Team,
>>
>>
>>
>> As per the system, this order was delivered in full. Please confirm that
>> the item was dispatched from your end.
>>
>>
>>
>> Best Regards,
>>
>>
>> Mohammad Al-Majali
>> Customer Care
>>  <https://www.shipa.com>
>> *M:* 800 SHIPA
>> www.shipa.com
>>
>>
>> ------------------------------
>>
>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>> *Sent: *25/1/2020 5:19 PM GMT+04:00
>> *To: [email-masked]
>> *Cc: [email-masked]; [email-masked];
>> [email-masked]; [email-masked];
>> [email-masked]; [email-masked];
>> [email-masked]; [email-masked];
>> [email-masked]; [email-masked]; EMP393
>> Lubna Shehadeh ([email-masked]); [email-masked]
>> *Subject: *Re: [#358108] - 6455020875- S000310751631 - Not Delivered
>>
>>
>> Dear Team,
>>
>>
>> Please note the customer confirmed that she only received two items from
>> the total order:
>>
>> ​
>>
>> 161989711
>>
>> ​158092158
>>
>>
>>
>> Please double check again and advise.
>>
>>
>>
>> Regards,
>> *Wafa'a Al Fawareh*
>> Backoffice | Crystel
>> [email-masked]
>>
>> On Tue, 21 Jan at 2:37 PM , Alexander Gomes <
>> [email-masked]> wrote:
>>
>> I will be out of KSA till 23rd Jan 2020.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> For any support please message on 00966 508022057
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Thanks
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Alex
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> This e-mail message (which includes attachment/s thereto, if any, and the
>> information therein), is legally privileged, proprietary, strictly
>> confidential and exempt from disclosure, which is not waived or lost by
>> mis-transmission or error. If you are not the original intended recipient
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>>
>> 358108:1125156
>> This e-mail message (which includes attachment/s thereto, if any, and the
>> information therein), is legally privileged, proprietary, strictly
>> confidential and exempt from disclosure, which is not waived or lost by
>> mis-transmission or error. If you are not the original intended recipient
>> of this message, it may be unlawful and illegal for you to read, print,
>> retain, copy, disseminate, disclose or otherwise use this message, or take
>> any action in reliance on it, and the same is prohibited and forbidden. If
>> you have received this email in error, please notify the sender immediately
>> by return reply and delete the message from your system without printing or
>> making a copy. Neither the sender nor we are liable for any loss or damage
>> as a result of this message, or for any delay, interception, corruption,
>> virus, error, omission, improper or incomplete transmission thereof.
>> www.landmarkgroup.com
>>
>
>
> --
>
> Amr Essam
> Account Management
> <http://shipa.com/logistics-for-business/shipa-delivery/>
> *M:* +966594282421
> [email-masked]
> shipa.com/delivery
> <http://shipa.com/logistics-for-business/shipa-delivery/>
>

-- 

Amr Essam
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594282421
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>