Subject: Re: [#358108] - 6455020875- S000310751631 - Not Delivered
From: Amr Essam <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shipa Delivery Support <[email-masked]>, "[email-masked]" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Parvez Khan <[email-masked]>, Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Alexander Gomes <[email-masked]>, Mohd Imran <Mohd.Imran
Date: Wed, 29 Jan 2020 18:21:34 +0300

Hi Malik,

Let me check and I will get back to you shortly.

Regards,

On Wed, Jan 29, 2020 at 2:59 PM Malik Ismail <[email-masked]>
wrote:

> Hi @[email-masked] <[email-masked]>,
>
>
>
> Awaiting your feedback.
>
>
>
> Its COC case.
>
>
>
> *From:* Jessie Caparas <[email-masked]>
> *Sent:* Wednesday, January 29, 2020 11:40 AM
> *To:* Malik Ismail <[email-masked]>; Shipa Delivery
> Support <
> [email-masked]>;
> [email-masked]; Sagaya Suresh Kumar <
> [email-masked]>; [email-masked]; Mohd. Jamal
> Akhtar <[email-masked]>
> *Cc:* Parvez Khan <[email-masked]>; Suvadeep Saha <
> [email-masked]>; Escalations Dxbteam <
> [email-masked]>; [email-masked];
> Alexander Gomes <[email-masked]>; Mohd Imran <
> [email-masked]>; Mohammad Shababe Quamar <
> [email-masked]>; [email-masked];
> [email-masked]
> *Subject:* RE: [#358108] - 6455020875- S000310751631 - Not Delivered
>
>
>
> @[email-masked] <[email-masked]>
>
>
>
> Waiting for your team’s revert on the below please.
>
>
>
> Looping @Mohd. Jamal Akhtar <[email-masked]>
>
>
>
> *From:* Malik Ismail <[email-masked]>
> *Sent:* Sunday, January 26, 2020 9:42 AM
> *To:* Shipa Delivery Support <
> [email-masked]>;
> [email-masked]; Sagaya Suresh Kumar <
> [email-masked]>
> *Cc:* Parvez Khan <[email-masked]>; Suvadeep Saha <
> [email-masked]>; Escalations Dxbteam <
> [email-masked]>; [email-masked];
> Alexander Gomes <[email-masked]>; Jessie Caparas <
> [email-masked]>; Mohd Imran <
> [email-masked]>; Mohammad Shababe Quamar <
> [email-masked]>; [email-masked];
> [email-masked]
> *Subject:* RE: [#358108] - 6455020875- S000310751631 - Not Delivered
> *Importance:* High
>
>
>
> Hi Shipa Team,
>
>
>
> PFA
>
>
>
> Please check and revert urgently.
>
>
>
> Regards,
>
> Malik Ismail
>
> *From:* Shipa Delivery Support ([email-masked]) <
> [email-masked]>
> *Sent:* Saturday, January 25, 2020 11:17 PM
> *To:* [email-masked]; Sagaya Suresh Kumar <
> [email-masked]>
> *Cc:* Parvez Khan <[email-masked]>; Suvadeep Saha <
> [email-masked]>; Escalations Dxbteam <
> [email-masked]>; [email-masked];
> Alexander Gomes <[email-masked]>; Malik Ismail <
> [email-masked]>; Jessie Caparas <
> [email-masked]>; Mohd Imran <
> [email-masked]>; Mohammad Shababe Quamar <
> [email-masked]>; [email-masked];
> [email-masked]
> *Subject:* RE: [#358108] - 6455020875- S000310751631 - Not Delivered
>
>
>
> *External email sender, please take precaution.*
>
> Dear Team,
>
>
>
> As per the system, this order was delivered in full. Please confirm that
> the item was dispatched from your end.
>
>
>
> Best Regards,
>
>
> Mohammad Al-Majali
> Customer Care
>  <https://www.shipa.com>
> *M:* 800 SHIPA
> www.shipa.com
>
>
> ------------------------------
>
> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
> *Sent: *25/1/2020 5:19 PM GMT+04:00
> *To: [email-masked]
> *Cc: [email-masked]; [email-masked];
> [email-masked]; [email-masked];
> [email-masked]; [email-masked];
> [email-masked]; [email-masked];
> [email-masked]; [email-masked]; EMP393 Lubna
> Shehadeh ([email-masked]); [email-masked]
> *Subject: *Re: [#358108] - 6455020875- S000310751631 - Not Delivered
>
>
> Dear Team,
>
>
> Please note the customer confirmed that she only received two items from
> the total order:
>
> ​
>
> 161989711
>
> ​158092158
>
>
>
> Please double check again and advise.
>
>
>
> Regards,
> *Wafa'a Al Fawareh*
> Backoffice | Crystel
> [email-masked]
>
> On Tue, 21 Jan at 2:37 PM , Alexander Gomes <
> [email-masked]> wrote:
>
> I will be out of KSA till 23rd Jan 2020.
>
>
>
>
>
>
>
>
>
>
>
> For any support please message on 00966 508022057
>
>
>
>
>
>
>
>
>
>
>
> Thanks
>
>
>
>
>
>
>
>
>
>
>
> Alex
>
>
>
>
>
>
>
>
>
>
>
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> 358108:1125156
> This e-mail message (which includes attachment/s thereto, if any, and the
> information therein), is legally privileged, proprietary, strictly
> confidential and exempt from disclosure, which is not waived or lost by
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> of this message, it may be unlawful and illegal for you to read, print,
> retain, copy, disseminate, disclose or otherwise use this message, or take
> any action in reliance on it, and the same is prohibited and forbidden. If
> you have received this email in error, please notify the sender immediately
> by return reply and delete the message from your system without printing or
> making a copy. Neither the sender nor we are liable for any loss or damage
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>

-- 

Amr Essam
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594282421
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>