Subject: RE: SADAD issue 6460989160
From: Malik Ismail <[email-masked]>
To: Arjun Thapa <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ahmad Daher <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 28 Jan 2020 10:07:05 +0000

Thanks Arjun.

@Inayat Ali<mailto:[email-masked]>,

Please send email to customer to get bank account details to process refund.(IBAN - Account holder name - bank name)

Regards,
Malik Ismail
From: Arjun Thapa <[email-masked]>
Sent: Monday, January 27, 2020 6:06 PM
To: Malik Ismail <[email-masked]>; Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Ahmad Daher <[email-masked]>; Urvika Chaudhary <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: SADAD issue 6460989160

Hi Malik,

Below three transactions having credits.
                 296.59
Date
HijraDate
Time
Description
Remarks
Credit
14-Jan-20
19/05/1441
03:20
Merchant Payment
P1000000000004564495/0VQO1A01579004340878 Payment
101.87
14-Jan-20
19/05/1441
05:32
Merchant Payment
P1000000000004564676/E8CIAHG1579012173486 Payment
101.87
15-Jan-20
20/05/1441
09:20
Merchant Payment
P1000000000004565863/U4T1HKF1579112332963 Payment
92.85

Thanks & Regards

Arjun Thapa

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 1:15 PM
To: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: SADAD issue 6460989160
Importance: High

Hi Arjun,

Please check and confirm if below transactions received on company statement.

Regards,
Malik Ismail
From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 24, 2020 3:09 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: SADAD issue 6460989160

External email sender, please take precaution.
Hi Malik

Please find the transactions ID requested:

Serial No.        Transaction ID's        Date        Amount in SAR
1        P1000000000004565863        15th Jan' 2020        94.34
2        P1000000000004564676        14th Jan '2020        103.5
3        P1000000000004564495        14th Jan '2020        103.5
4        P1000000000004564488        14th Jan '2020        103.5

Thanks
Inayat Ali
________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 19:47:44
Subject: RE: SADAD issue 6460989160

Hi @Seeta Seeta<mailto:[email-masked]>,

As per customer amount deducted 3 times. Please ask him to shar SADAD transactions ID start with P100000000000.

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 6:13 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: ali inayat <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: SADAD issue 6460989160
Importance: High

External email sender, please take precaution.
Hi Malik,

Could you please help us in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 7:38:17 PM
Subject: SADAD issue 6460989160

Hi Team
Ticket 404574

The order ID   6460989160, we can see there is capture but the status on validation cancelled

Kindly raise it to MALIK

Regards
Ahmad

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