Subject: RE: Not shipped yet 6459156273
From: Abhilash Kuttalam <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Max Dhahran <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Varun Binani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>, Ahmad Daher <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 28 Jan 2020 07:51:37 +0000

Dear Jessie,

I’ve reverted to the same on another email for the same case.

@Varun Binani<mailto:[email-masked]> – We’re awaiting your update on the parcel status.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, January 28, 2020 11:08 AM
To: Shakeeb Arsalan <[email-masked]>; Max Dhahran <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Inayat Ali <[email-masked]>; Ahmad Daher <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: RE: Not shipped yet 6459156273
Importance: High

@Abhilash Kuttalam<mailto:[email-masked]> @Alghamdi Mohammed<mailto:[email-masked]>

Please help us confirm whether this item has been physically received in the store.

This has been escalated since January 7 with no reply from the team.

Would appreciate your support.

Store code: Max60306

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 27, 2020 9:54 PM
To: Max Dhahran <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Re: Not shipped yet 6459156273

External email sender, please take precaution.
Hi Team,

Any update ??

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "max dhahran" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 18 January, 2020 23:31:23
Subject: Fwd: Not shipped yet  6459156273

Hi Team,

Kindly assist with the following response.

Regards
Shakeeb
________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 18 January, 2020 22:36:27
Subject: Not shipped yet  6459156273

Hi Team

There is no response from store , kindly check and revert

Thanks
Ahmad

Please take a look at ticket #392789

Hi Team,
Reminder
Problem Statement: Late Delivery C&C
Order Date : Jan 1, 2020
Order ID: 6459156273
Store Code: Max60306
Tracking ID: 645915627322999991

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.?
Kindly check and revert
Regards,
Ahmad

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