Subject: proof of collection
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 26 Jan 2020 15:59:40 -0700 (MST)

Hi Team, 
​ 
Problem Statement: Customer has not collected the order 
Order Date : 04-Dec-2019 
Order ID: 6455557894 
Tracking ID: 645555789422999991 
Store Code: Max60126 
Assistance Required: Need proof of Collection 
Issue Description: The order was placed on 04/12/19, And as per hybris the order is collected on 08/01/20. As per customer saying that she got a call from the store that if she want to collect the order or cancel, and then she received email that ( Thank you for collecting your order ). 
Can you please check and share with us proof of collection. 
Regards, 
Fauzan