Subject: Ticket Assigned - Conversation with marilou reboya
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jan 2020 11:41:19 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marilou reboya marilou reboya                    I would like to ask about the online credit voucher because i cant use it           06:23 PM, 19th Jan                   Bot                   Please enter your name.           06:23 PM, 19th Jan                     marilou reboya                    MARILOU REBOYA           06:23 PM, 19th Jan                   Bot                   Hi Marilou Reboya,what do you need help with?           06:23 PM, 19th Jan                     marilou reboya                    Refund queries           06:24 PM, 19th Jan                   Bot                   Please choose your location           06:24 PM, 19th Jan                     marilou reboya                    United Arab Emirates           06:24 PM, 19th Jan                   Bot                    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.  
Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   
Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  
Please note, it will take longer for us to receive and process your returns during sales. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.            06:24 PM, 19th Jan                   Bot                   Was I helpful?           06:24 PM, 19th Jan                     marilou reboya                    Yes           06:25 PM, 19th Jan                   Bot                   Thank you.           06:25 PM, 19th Jan                     marilou reboya                    The cashier give this online credit voucher how can i use it i didnt see in my account           06:27 PM, 19th Jan                   Bot                   Hi Marilou Reboya,what do you need help with?           06:27 PM, 19th Jan                   Bot                   Hi Marilou Reboya,what do you need help with?           06:27 PM, 19th Jan                     marilou reboya                    Would you like to connect with our Agent           06:27 PM, 19th Jan                   Bot                   Please enter your email           06:27 PM, 19th Jan                     marilou reboya                    [email-masked]           06:28 PM, 19th Jan                   Bot                   Please enter your number           06:28 PM, 19th Jan                     marilou reboya                    0589283135           06:28 PM, 19th Jan                   Bot                   Please wait while we transfer you to an agent           06:28 PM, 19th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:10 PM, 25th Jan                   Mohammad                   Use it when you pay There is a section " Do you have a promotional code "Click on it and enter the voucher code and apply in order to pay the amount from the voucher.           11:10 PM, 25th Jan                   Mohammad                   9766880057-42763247-70475-81827           11:10 PM, 25th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:10 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/422751