Subject: RE: [#358108] - 6455020875- S000310751631 - Not Delivered
From: Malik Ismail <[email-masked]>
To: Shipa Delivery Support <[email-masked]>, "[email-masked]" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Parvez Khan <[email-masked]>, Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "Alexander Gomes" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 26 Jan 2020 05:42:11 +0000

Hi Shipa Team,

PFA

Please check and revert urgently.

Regards,
Malik Ismail
From: Shipa Delivery Support ([email-masked]) <[email-masked]>
Sent: Saturday, January 25, 2020 11:17 PM
To: [email-masked]; Sagaya Suresh Kumar <[email-masked]>
Cc: Parvez Khan <[email-masked]>; Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; Alexander Gomes <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; [email-masked]; [email-masked]
Subject: RE: [#358108] - 6455020875- S000310751631 - Not Delivered

External email sender, please take precaution.
Dear Team,

As per the system, this order was delivered in full. Please confirm that the item was dispatched from your end.

Best Regards,

Mohammad Al-Majali
Customer Care
[Image removed by sender.]<https://www.shipa.com>
M: 800 SHIPA
www.shipa.com<https://www.shipa.com>

________________________________
From: CST000000006 Shipa Customer Customer <[email-masked]>
Sent: 25/1/2020 5:19 PM GMT+04:00
To: [email-masked]
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; EMP393 Lubna Shehadeh ([email-masked]); [email-masked]
Subject: Re: [#358108] - 6455020875- S000310751631 - Not Delivered

Dear Team,

Please note the customer confirmed that she only received two items from the total order:
​
161989711
​158092158

Please double check again and advise.

Regards,
Wafa'a Al Fawareh
Backoffice | Crystel
[email-masked]
On Tue, 21 Jan at 2:37 PM , Alexander Gomes <[email-masked]> wrote:
I will be out of KSA till 23rd Jan 2020.

For any support please message on 00966 508022057

Thanks

Alex

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
358108:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com