Subject: Customer did not received order /// 6461328686
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 25 Jan 2020 21:31:34 -0700 (MST)

Hi Team, 

Order Date : Jan 16, 2020 
Delivery Date: Jan 18, 2020 
Order ID: 6461328686 
Tracking ID: S000455391503 

Assistance Required: Need order 
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Issue Description: Customer placed an order for 7 items 2 quantity each and he already paid amount SAR 520 for it. 
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As per our record the order status is showing delivered on 18 Dec, 2019 under AWB #S000455391503 by Shipa team. 
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But customer informed us that he did not receive his order yet so we have share the proof of delivery to customer. Even he is keep saying he did not get the order. 
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Kindly check and update as customer is waiting for his order. 
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Thank you for your help! 
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Regards, 
Shivani