Subject: RE: Late update CC // 6460476988
From: Max Bukariya <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Inayat Ali <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Date: Sat, 25 Jan 2020 13:16:10 +0000

Dear sir,

This order already received and ready for pick up..

From: Sagaya Suresh Kumar <[email-masked]>
Sent: Saturday, January 25, 2020 3:06 PM
To: Maxwhryd Ecom <[email-masked]>; Inayat Ali <[email-masked]>; Max Bukariya <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Subject: RE: Late update CC // 6460476988

Dear Mall Manager – Please confirm this order item received status on urgent.

Regards
Sagaya Suresh
+966 565165997
From: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 2:53 PM
To: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Max Bukariya <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late update CC // 6460476988

Dear Team ,

We shipped and handed over to store team at 12-jan-2020.

Thanks
Esaf

From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 2:43 PM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Max Bukariya <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late update CC // 6460476988

External email sender, please take precaution.
Hi Team

Please share the status for Order ID: 6460476988<callto:6460815801>. Store Id: Max60253

The customer placed the order on 11th Jan and it's not available for pick up.

Request to check and share an update.

Thanks
Inayat Ali

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 5:02:17 PM
Subject: Late update CC // 6460476988

Hi Team,

Problem Statement: (Late Shipping)

Order Date : Jan 11, 2020

Order ID: 6460476988
Tracking ID: 646047698822999991
Store : Max60253
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jan 11, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date .

it was escalated to Store but no reply,

Regards,
Ataullah

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