Subject: Re: Missing item // 6461321157
From: Inayat Ali <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 25 Jan 2020 04:33:21 -0700 (MST)

Hi Team 

Please check and share an update on one of the disputed Order ID: 6461321157 

The customer has highlighted he never received one of the item's for this order i.e - Juniors Foosball Table. 

Value of the product- SAR 279.00 

Looking forward to hear from the team soon. 

Thanks 
Inayat Ali 

From: "M Ataullah" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, January 25, 2020 4:35:40 PM 
Subject: Missing item // 6461321157 

​Hi Team, 

Problem Statement: Missing item, 

Order Date : Jan 16, 2020 

Order ID: 6461321157 
AWB ; 45065520953 
Item ID ; 160810884 
Assistance Required: Need urgent confrmation, 

Issue Description: The customer was placed order for 2 items and all items has been shipped from our end, but the customer received only 1, 
missing item value is SAR279.00 
kinldy confirm how many items did you sent, 

it was escalated to the WH and courier team , but no reply, 

Regards, 
Ataullah