Subject: RE: C&C Issue - 6455546399
From: Mohd Imran <[email-masked]>
To: Manager Andalus <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 25 Jan 2020 09:32:35 +0000

Hi @Manager Andalus<mailto:[email-masked]>,

Please get this case closed.

Regards
Imran

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 22, 2020 10:46 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Inayat Ali <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: C&C Issue - 6455546399

External email sender, please take precaution.
Hi Team,

Please check the below case and assist. Case is pending since over a month. Order status updated to Pickup Completed but the customer is mentioning it was never collected by him.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 17, 2020 11:26:29 AM
Subject: Not collected order but status shows collected / 6455546399

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 16:58:12
Subject: Not collected order but status shows collected / 6455546399

Hi Team,

Customer did not received his order, however status shows that order has been picked up.
We escalated many times but did not received any response.

Order number - 6455546399
Ticket number - 327244

Looking forward to hearing from you.

Regards
Rehan

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