Subject: Re: Livesalesman Tickets
From: Saurabh Dadu <[email-masked]>
To: Jessie Caparas <[email-masked]>, Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Wed, 22 Jan 2020 07:43:43 +0000

Urvika, Seeta, Inayat,

I need a line by line report on ALL 2019 tickets in 2 hours. I would like to open each and every one of those and see what is to be done.

Please see me at 4 PM with all details.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Jessie Caparas <[email-masked]>
Sent: 22 January 2020 1:10 PM
To: Inayat Ali <[email-masked]>; Urvika Chaudhary <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>
Subject: Livesalesman Tickets

Hi Team,

The progress of resolving 2019 tickets are quite slow.

Let us know what help is needed for us to help you close them.

Target date of clearing all 2019 tickets should be on Saturday.

Tell us what help is needed for the below tickets:

Ticket ID

Subject

Status

Source

Type

Agent

Created

Product

Order No

213752

Re:

Waiting on Third Party

Email

Post Order Inquiry

Syed Ataullah

10/27/2019

Centrepoint

6633678441

222139

Centrepoint Online - سنتربوينت

Waiting on Third Party

Email

Complaints

nitesh singh

10/31/2019

Centrepoint

9751901269

233469

Re:  !تم تأكيد الطلب

Waiting on Third Party

Email

Post Order Inquiry

Syed Ataullah

11/7/2019

Centrepoint

6616091994

239015

ارجاع منتجات

Waiting on Third Party

Email

Complaints

Mhd Obiedo

11/10/2019

Max

6446658708

257489

Re: Your Click & Collect order is confirmed!

Waiting on Third Party

Email

Post Order Inquiry

nitesh singh

11/19/2019

Babyshop

9760571553

261339

Follow-up on order number 6450523651

Waiting on Third Party

Email

Post Order Inquiry

Abhishek Sisodia

11/20/2019

Centrepoint

6450523651

261540

Re: تم تأكيد طلبك للاستلام من المتجر

Waiting on Third Party

Email

Complaints

Ghazi Mohammed ahmed

11/20/2019

Max

6451380855

263352

Returns

Waiting on Third Party

Portal

Post Order Inquiry

Shakeeb Arsalan

11/21/2019

Centrepoint

6444191016

264837

Delivery

Waiting on Third Party

Portal

Complaints

Syed Ataullah

11/21/2019

Max

6450777327

270920

Conversation with amwn737

Waiting on Third Party

Chat

Pre Order Inquiry

Syed Ataullah

11/24/2019

Centrepoint

277931

Waiting on Third Party

Email

Post Order Inquiry

Asjad Hussain

11/25/2019

Centrepoint

6452605430

288992

Re: Your Click & Collect order is confirmed!

Waiting on Third Party

Email

Post Order Inquiry

Abhishek Sisodia

11/28/2019

Max

6452777058

291353

Delivery

Waiting on Third Party

Portal

Complaints

Mhd Obiedo

11/29/2019

Centrepoint

6453227619

292506

Conversation with Rinsing Wayfarer

Waiting on Third Party

Chat

Post Order Inquiry

Mhd Obiedo

11/29/2019

Max

6451235278

298279

Complaint

Waiting on Third Party

Email

Complaints

Shakeeb Arsalan

12/1/2019

Babyshop

9762877048

301887

Re: كيف كانت تجربة تسوقك معنا؟

Waiting on Third Party

Email

Complaints

Sharf Ali Mohammed Alkebsi

12/2/2019

Centrepoint

6452646949

302131

Delivery

Waiting on Third Party

Portal

Post Order Inquiry

Apoorv Joshi

12/2/2019

Max

6452843415

303761

Re: لقد استلمنا طلب الإرجاع الإلكتروني الخاص بك.

Waiting on Third Party

Email

Post Order Inquiry

Mhd Obiedo

12/2/2019

Max

6452898413

304206

Delivery

Waiting on Third Party

Portal

Post Order Inquiry

Apoorv Joshi

12/2/2019

Lifestyle

6450040840

308051

Delivery

Waiting on Third Party

Portal

Post Order Inquiry

Abhishek Bargaonkar

12/3/2019

Max

7663057189

310767

بخصوص الطلب رقم 6444148352

Waiting on Third Party

Email

Post Order Inquiry

Asjad Hussain

12/4/2019

Centrepoint

6444148352

311104

Re: شارك رأيك وملاحظاتك معنا

Waiting on Third Party

Email

Complaints

Asjad Hussain

12/4/2019

Centrepoint

6451957932

311423

Change my mobile number

Waiting on Third Party

Email

Pre Order Inquiry

Abhishek Bargaonkar

12/4/2019

Max

311507

Conversation with User

Waiting on Third Party

Chat

Post Order Inquiry

Mhd Obiedo

12/4/2019

Centrepoint

6454138366

311521

order number 6454864711

Waiting on Third Party

Email

Complaints

Rehan Khan

12/4/2019

Centrepoint

6454864711

313193

Delivery

Waiting on Third Party

Portal

Complaints

Shakeeb Arsalan

12/4/2019

Centrepoint

6449530642

314860

Conversation with User

Waiting on Third Party

Chat

Post Order Inquiry

Manish Kumar

12/5/2019

Centrepoint

6454106958

315631

Reference 9761209415

Waiting on Third Party

Email

Post Order Inquiry

Abhishek Sisodia

12/5/2019

Centrepoint

9761209415

316225

Delivery

Waiting on Third Party

Portal

Post Order Inquiry

Apoorv Joshi

12/5/2019

Max

6455367076

317986

Conversation with dolcie2012

Waiting on Third Party

Chat

Complaints

Shakeeb Arsalan

12/6/2019

Centrepoint

6455264127

320165

Returns

Waiting on Third Party

Portal

Complaints

Syed Ataullah

12/7/2019

Centrepoint

6449251213

325597

Conversation with Galloping Tree

Waiting on Third Party

Chat

Post Order Inquiry

Asjad Hussain

12/8/2019

Max

6455309193

326837

Conversation with Jumping Cupcake

Waiting on Third Party

Chat

Complaints

Shakeeb Arsalan

12/8/2019

Centrepoint

6455404613

327098

Delivery

Waiting on Third Party

Portal

Complaints

Apoorv Joshi

12/8/2019

Centrepoint

9763062385

327160

Not delivered

Waiting on Third Party

Email

Post Order Inquiry

Abhishek Sisodia

12/8/2019

Centrepoint

9763218666

327244

Re: Thank you for collecting your order

Waiting on Third Party

Email

Post Order Inquiry

Rehan Khan

12/9/2019

Centrepoint

6455546399

328809

Fw:  تم تأكيد طلبك للاستلام من المتجر Order Number 6454704799

Waiting on Third Party

Email

Post Order Inquiry

Algaili Abdelbagee Ahmed

12/9/2019

Centrepoint

6454704799

329183

Conversation with User

Waiting on Third Party

Chat

Pre Order Inquiry

Apoorv Joshi

12/9/2019

Max

329541

لدي طلب إرجاع من يوم الأربعاء إلى الآن لم يتم التواصل معي

Waiting on Third Party

Email

Post Order Inquiry

Syed Ataullah

12/9/2019

Max

6454683337

333432

My Account

Waiting on Third Party

Portal

Post Order Inquiry

Asjad Hussain

12/10/2019

Max

6450145696

334928

Conversation with Signaling Globe

Waiting on Third Party

Chat

Post Order Inquiry

Abhishek Sisodia

12/11/2019

Max

6453510022

335840

Re: مشترياتك في طريقها إليك 6455350966

Waiting on Third Party

Email

Post Order Inquiry

Asjad Hussain

12/11/2019

Babyshop

6455350966

336281

Delivery

Waiting on Third Party

Portal

Complaints

Syed Ataullah

12/11/2019

Centrepoint

6455860725

337456

Click & Collect

Waiting on Third Party

Portal

Post Order Inquiry

Mhd Obiedo

12/12/2019

Max

6453196898

337799

Refund Requested - No collection yet

Waiting on Third Party

Email

Post Order Inquiry

Abhishek Bargaonkar

12/12/2019

Lifestyle

273567

338192

Conversation with Ticking Compass

Waiting on Third Party

Chat

Post Order Inquiry

Shakeeb Arsalan

12/12/2019

Max

6455802664

338199

Conversation with Singing Juice

Waiting on Third Party

Chat

Post Order Inquiry

Ammar Ali

12/12/2019

Centrepoint

6451290876

340657

Returns

Waiting on Third Party

Portal

Complaints

Syed Ataullah

12/13/2019

Centrepoint

6454570617

341354

Returns

Waiting on Third Party

Portal

Complaints

Syed Ataullah

12/13/2019

Centrepoint

6454769675

342432

لم يصل طلبي كامل

Waiting on Third Party

Email

Complaints

Ahmad Daher

12/14/2019

Babyshop

6455604512

342446

Re: Your products are on the way

Waiting on Third Party

Email

Post Order Inquiry

Ahmad Daher

12/14/2019

Babyshop

6456583790

343940

Click & Collect

Waiting on Third Party

Portal

Post Order Inquiry

Apoorv Joshi

12/14/2019

Max

6454330228

344859

Conversation with Bobbing Burger

Waiting on Third Party

Chat

Post Order Inquiry

Abhishek Sisodia

12/15/2019

Babyshop

6453019833

345566

طلبية

Waiting on Third Party

Email

Post Order Inquiry

Ahmad Daher

12/15/2019

Max

6456810806

345871

Conversation with User

Waiting on Third Party

Chat

Post Order Inquiry

Syed Ataullah

12/15/2019

Centrepoint

8362296731

346533

Waiting on Third Party

Email

Complaints

Asjad Hussain

12/16/2019

Max

1

347699

Compensation voucher for order # 7662143244

Waiting on Third Party

Outbound Email

Post Order Inquiry

Shivani Rani

12/16/2019

Max

7662143244

348544

Click & Collect

Waiting on Third Party

Portal

Post Order Inquiry

Abhishek Bargaonkar

12/16/2019

Centrepoint

6452406306

350542

Different item

Waiting on Third Party

Email

Post Order Inquiry

Abhishek Bargaonkar

12/17/2019

Splash

9764382060

352330

Conversation with bo_2020

Waiting on Third Party

Chat

Post Order Inquiry

Shakeeb Arsalan

12/18/2019

Centrepoint

6453930763

352360

Conversation with Roasting Donut

Waiting on Third Party

Chat

Post Order Inquiry

Abhishek Bargaonkar

12/18/2019

Shoemart

6456063943

355400

Conversation with Sailing Pen

Waiting on Third Party

Chat

Post Order Inquiry

Mhd Obiedo

12/19/2019

Splash

9764145339

356729

Conversation with User

Waiting on Third Party

Chat

Complaints

Mhd Obiedo

12/20/2019

Centrepoint

6455430710

356801

ايصال ارجاع طلبيه

Waiting on Third Party

Email

Complaints

Syed Ataullah

12/20/2019

Centrepoint

6451569388

361592

عاجل

Waiting on Third Party

Email

Post Order Inquiry

Ghazi Mohammed ahmed

12/23/2019

Centrepoint

6456783218

364868

Refund

Waiting on Third Party

Email

Babyshop WWD

Syed Ataullah

12/24/2019

Centrepoint

6457496733

365162

Conversation with منى عطار

Waiting on Third Party

Chat

Post Order Inquiry

Ezzaldeen Mahyoub

12/24/2019

Splash

6454037959

365322

Re: تهانينا لك على القسيمة الشرائية

Waiting on Third Party

Email

Complaints

Musaab Hussein Al- Anesi

12/24/2019

Max

6450916628

366459

لم يصلني الحذاء الرياضي

Waiting on Third Party

Email

Post Order Inquiry

Ghazi Mohammed ahmed

12/25/2019

Splash

6456831422

366504

Returns

Waiting on Third Party

Portal

Post Order Inquiry

Abhishek Bargaonkar

12/25/2019

Splash

9764833839

367660

Click & Collect

Waiting on Third Party

Portal

Post Order Inquiry

Mhd Obiedo

12/25/2019

Max

6457406817

368122

Delivery

Waiting on Third Party

Portal

Complaints

Syed Ataullah

12/25/2019

Max

6452971835

369507

Conversation with User

Waiting on Third Party

Chat

Post Order Inquiry

Manish Kumar

12/26/2019

Centrepoint

6456574388

371264

Delivery

Waiting on Third Party

Portal

Post Order Inquiry

Manish Kumar

12/27/2019

Centrepoint

9764777159

371449

Waiting on Third Party

Email

Post Order Inquiry

Fauzan Musalman

12/27/2019

Centrepoint

6456573911

372116

Conversation with engrfaisalaleem2000

Waiting on Third Party

Chat

Post Order Inquiry

Ahmad Daher

12/28/2019

Centrepoint

6457009831

372668

Order #6622871935

Waiting on Third Party

Email

Post Order Inquiry

Ghazi Mohammed ahmed

12/28/2019

Max

6622871935

373408

Click & Collect

Waiting on Third Party

Portal

Post Order Inquiry

Ahmad Daher

12/28/2019

Centrepoint

9764761659

374238

Re: !تم تأكيد الطلب

Waiting on Third Party

Email

Post Order Inquiry

Ghazi Mohammed ahmed

12/29/2019

Babyshop

6458051255

374659

Re: Share your feedback with us

Waiting on Third Party

Email

Post Order Inquiry

Rehan Khan

12/29/2019

Centrepoint

6449921990

374689

Click & Collect

Waiting on Third Party

Portal

Post Order Inquiry

Rehan Khan

12/29/2019

Centrepoint

6453639708

374974

لم تصل الشحنة

Waiting on Third Party

Email

Complaints

Sharf Ali Mohammed Alkebsi

12/29/2019

Centrepoint

6456354666

375048

Conversation with Sailing Candy

Waiting on Third Party

Chat

Post Order Inquiry

nitesh singh

12/29/2019

Shoemart

6456063943

375525

Re: مشترياتك في طريقها إليك 6458361932

Waiting on Third Party

Email

Post Order Inquiry

Syed Ataullah

12/29/2019

Centrepoint

6458361932

376133

Refund of cancelled order

Waiting on Third Party

Email

Complaints

nitesh singh

12/29/2019

Centrepoint

6457692838

376146

Re:  Order confirmed!

Waiting on Third Party

Email

Complaints

nitesh singh

12/29/2019

Centrepoint

6458263115

376315

Returns

Waiting on Third Party

Portal

Store Inquiries

Fauzan Musalman

12/30/2019

Splash

376486

Delivery

Waiting on Third Party

Portal

Post Order Inquiry

Ammar Ali

12/30/2019

Centrepoint

6456821386

377147

تاخر طلب رقم 6457263960

Waiting on Third Party

Email

Post Order Inquiry

Algaili Abdelbagee Ahmed

12/30/2019

Max

6457263960

377325

Message of cancellation

Waiting on Third Party

Email

Post Order Inquiry

nitesh singh

12/30/2019

Centrepoint

6455548550

378680

Re: Your partial cancellation has been processed

Waiting on Third Party

Email

Post Order Inquiry

nitesh singh

12/31/2019

Centrepoint

6458959487

379000

متى يتصل المندوب

Waiting on Third Party

Email

Babyshop WWD

Mhd Obiedo

12/31/2019

Centrepoint

6458589991

379184

نقص في طلب 6458662347

Waiting on Third Party

Email

Babyshop WWD

Mhd Obiedo

12/31/2019

Centrepoint

6458662347

379864

Conversation with Chilling Carrot

Waiting on Third Party

Chat

Babyshop WWD

Syed Ataullah

12/31/2019

Centrepoint

6457240792

379867

Re: How did you enjoy shopping with us?

Waiting on Third Party

Email

Complaints

Abhishek Sisodia

12/31/2019

Centrepoint

9765787490

380286

Returns

Waiting on Third Party

Portal

Complaints

Sharf Ali Mohammed Alkebsi

12/31/2019

Centrepoint

7663053421

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

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