Subject: RE: [#342278] - Missing item - 6453034342
From: Sagaya Suresh Kumar <[email-masked]>
To: Landmark Group <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 20 Jan 2020 14:44:12 +0000

Dear Team – Kindly provide manual refund to customer and close this case!!

Order number: 6453034342
AWB: S000245961764
Items:
161631272 - - Bys Loose Powder Matte with Puff - 12 gms
161637875 - - Rimmel Wonder Full Brow Gel - 4.5 ml

Regards
Sagaya Suresh
+966 565165997
From: Landmark Group <[email-masked]>
Sent: Tuesday, December 24, 2019 6:40 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]
Subject: Re: [#342278] - Missing item - 6453034342

External email sender, please take precaution.
Hi Sagaya Suresh Kumar,

Any updates on this matter?

Best regards,
Bara'a Haj Asa'd

On Sun, 15 Dec at 11:59 PM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 6453034342
AWB: S000245961764
Items:
161631272 - - Bys Loose Powder Matte with Puff - 12 gms
161637875 - - Rimmel Wonder Full Brow Gel - 4.5 ml

Best Regards,
Fuad Salman
On Sat, 14 Dec at 11:49 AM , [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>> wrote:

Hi Team,

Subject : Missing item

Problem Statement – Missing item
Tracking ID - S000245961764 + S000263799527
Assistance Required – Need Missing item and the items is
 ( 161631272 - - Bys Loose Powder Matte with Puff - 12 gms
161637875 - - Rimmel Wonder Full Brow Gel - 4.5 ml)
Order placed on :Nov 22, 2019
Please update us about the delay in delivery and arrange a delivery ASAP.

Regards
zain farraj
342278:1125156
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