Subject: Re: Order status pending // 6460023754
From: Inayat Ali <[email-masked]>
To: Sagaya Kumar <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>, [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 19 Jan 2020 05:24:30 -0700 (MST)

Hi Team 

The order was placed on 7 Jan and the items are still not available for pick up. 

Order id: 6460023754 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "M Ataullah" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Sunday, 19 January, 2020 17:03:55 
Subject: Order status pending // 6460023754 

Hi Team, 

Problem Statement: Order status pending 

Order Date : Jan 7, 2020 

Order ID: 6460023754 
Tracking ID: 646002375422999991 
Store : Centrepoint21046 
Assistance Required: Need Urgent Update, 

Issue Description: Customer placed order on Jan 7, 2020 and till now the customer not received the order. As per the hybris the order status is ready to be shipped. 

The warehouse confirmed the order has been dispatched on 9th jan 2020. kindly update the order, 

it was escalated to Store twice but no needful reply, 

Regards, 
Ataullah