Subject: RE: Callback to be arranged//9767537590
From: Mohd Imran <[email-masked]>
To: "[email-masked]" <[email-masked]>, ccbackoffice <[email-masked]>, Ali Mkhaimer <[email-masked]>, Rawan Barghouth <[email-masked]>, Amani Khraisat <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Sun, 19 Jan 2020 11:28:16 +0000

Hi Team,

Please do the needful.

Regards
Imran

From: Inayat Ali <[email-masked]>
Sent: Sunday, January 19, 2020 2:12 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Re: Callback to be arranged//9767537590

External email sender, please take precaution.
Team- Please assist with the callback for the customer.

Synopsis below.

Thanks
Inayat Ali

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 19 January, 2020 15:02:53
Subject: Callback to be arranged

Hi Team,

With reference to order number 9767537590.

Customer received the wrong items Mamas Disposable Maternity Briefs - Extra Large for which customer has requested the return.

Customer came on chat and stated that he did not want the refund, he wants the replacement for the item. We pushed back the customer that exchange is not availble but the customer was persisting for the replacement. Customer wants to talk to manager regarding this.

Customer name: Yusuf Khan Haither

Customer number:+971528257957.

Kindly arrange a callback for the customer.

Regards,
Abhishek Borgaonkar

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