Subject: Re: Refund / 9761930033 - 161437686
From: Apoorv Joshi <[email-masked]>
To: deepak damodaran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, con loc <[email-masked]>, Dipesh Regmi <[email-masked]>, Bsu Wml <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Asjad Hussain <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>
Date: Sat, 18 Jan 2020 14:53:32 -0700 (MST)

Hi Deepak, 

Updated RMA is 42761202. Kindly process. 

Regards, 
Apoorv 

From: "deepak damodaran" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "con loc" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Bsu Wml" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, January 19, 2020 3:12:43 AM 
Subject: RE: Refund / 9761930033 - 161437686 

Hi Shakeeb, 

RMA no is not existing. Please provide us the RMA as soon as possible. 

Thanks & Regards, 

Deepak Damodaran 

Mob- No +971524307577 

Tel No: 048164037 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, January 16, 2020 5:52 PM 
To: Con Loc <[email-masked]>; Dipesh Regmi <[email-masked]>; Deepak Damodaran <[email-masked]>; Bsu Wml <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Urvika Chaudhary <[email-masked]>; Inayat Ali <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Refund / 9761930033 - 161437686 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 24, 2019 

Order ID: 9761930033 
RMA :42667555 

Return Tracking ID: 45489874301 

Assistance Required: process the refund 

Issue Description: The customer has returned 1 item under RMA 42667555 and the same has been returned to our warehouse but the refund has not been processed. 

kindly do the needful asap. 

Regards 

Shakeeb 
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