Subject: Re: late collection//9765911072
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 18 Jan 2020 08:14:18 -0700 (MST)

Hi Team 

Please assist with the pick up for Order Id: 9765911072 and AWB: 45491613856, collection reference: A059C24 

Thanks 
Inayat Ali 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 18 January, 2020 12:18:12 
Subject: late collection 

Hi team 
, 
with reference to ticket id: 395735 

Problem Statement: Late Collection 

Order Date : Dec 31, 2019 

Order ID: 9765911072 
Tracking ID: 45491613856 
collection reference: A059C24 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 1/5/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

We have escalated this concern to our courier partner twice but got no response. 

Regards, 
Asjad