Subject: C&C cancellation 6453930763
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>
Date: Sat, 18 Jan 2020 07:37:56 -0700 (MST)

Hi Team, 

Problem Statement : C&C cancellation 6453930763 

Order Created : 26-Nov-2019 
Order ID : 6453930763 
Item ID : 161764120 >>>>>>>>>>>>> 1 qty 
Tracking ID : 645393076322999991 
Issue Description : The order was placed on Nov 26th 2019. and till now the item is showing on hybris READY_TO_SHIPPED, The customer is chasing us for his refund constantly. 

Assistance required : Kindly do the RTS for the item mentioned above , so the customer can be refunded. 

Regards 
Shakeeb