Subject: Re: gift card issue // Ticket No: 270920
From: Rajat Arora <[email-masked]>
To: Mohd Imran <[email-masked]>, Sreejith Radhakrishnan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 18 Jan 2020 09:59:41 +0000

@Sreejith Radhakrishnan<mailto:[email-masked]> please look in to same, it's CP KSA case.

Regards

Rajat Arora
+971 523169199
________________________________
From: Mohd Imran <[email-masked]>
Sent: Saturday, January 18, 2020 1:47:11 PM
To: Rajat Arora <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Inayat Ali <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: gift card issue // Ticket No: 270920

Hi @Rajat Arora<mailto:[email-masked]>,

Please help us to get this issue resolved.

Regards

Imran

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, January 16, 2020 8:56 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Inayat Ali <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Fwd: gift card issue // Ticket No: 270920

External email sender, please take precaution.

Hi Team,

Can you assist regarding the following concern.

Regards
Shakeeb

________________________________

From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 16:24:02
Subject: Re: gift card issue // Ticket No: 270920

Hi Team,

Escalated to Gift card team as well but there is no response from them .

Kindly help us to resolve the case.

Regards

Shafeeque

________________________________

From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 12:00:54 PM
Subject: gift card issue

Hi Team

With reference to Gift Card number Card no.2111710000610291 PIN code: 4093 and 2111710000610267 PIN code: 8173

The concept is Centerpoint and the amount of each card is 250 SAR

Customer is not able to use these Gift Cards and we have raised this issue to Jira team and they informed us these gift cards number and pin are incorrect, and they advised us to contact gift card team we had raised to gift card team as well but no response , Please assist us.

Regards

Shafeeque

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