Subject: RE: Wrong Delivery Update
From: Ksaconloc Returns <[email-masked]>
To: Bm olmriyadh <[email-masked]>, Mohd Imran <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Olm Riyadh <[email-masked]>, Olm Riyadh <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 18 Jan 2020 09:59:35 +0000

Dear Dinesh,

We have not received

Thanks,
Ratheesh.

From: Bm olmriyadh <[email-masked]>
Sent: Saturday, January 18, 2020 12:55 PM
To: Mohd Imran <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Olm Riyadh <[email-masked]>; Olm Riyadh <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Ksaconloc Returns <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Wrong Delivery Update

Dear team
We discussed with customer. and he already return to fetcher team.

@Ksaconloc Returns<mailto:[email-masked]>, dear rathesh please check below shipment received from your side.

Thanks
Dinesh.

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 12:15 PM
To: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>
Cc: Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Wrong Delivery Update

Hi @Olm Riyadh<mailto:[email-masked]>,

Please share the POD.

If shipment is not traceable, please approve manual refund.

@Mohd. Jamal Akhtar<mailto:[email-masked]>, please help us to get this closed.

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 16, 2020 9:57 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Delivery Update

External email sender, please take precaution.
Hi Team,

We are not receiving any response on the below case. Please assist in closing this case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Cc: "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 1:00:32 PM
Subject: Re: Wrong Delivery Update

Hi Team,

Any update on this case. Please help us resolve this asap.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Cc: "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 12, 2020 10:30:04 PM
Subject: Re: Wrong Delivery Update

Hi Team,

Please update on the below case. Thank you for your help in closing this case.

Regards,
Apoorv

________________________________
From: "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
To: "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 6:16:51 PM
Subject: RE: Wrong Delivery Update

Dear Dinesh,

Please share with receiver signature or ID no.
Can you please check with DA to provide any proof of delivery or talk to the receiver again and take confirmation for receiving.

Thanks

From: Bm olmriyadh <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 3:41 PM
To: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: Wrong Delivery Update

Dear all,

It has been delivered since last Nov 29-2019.  Below attached screenshot for your reference.

Thanks!
Dinesh.

From: Mohd. Jamal Akhtar
Sent: Saturday, January 11, 2020 2:52 PM
To: Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: RE: Wrong Delivery Update

@Mohd Imran<mailto:[email-masked]> Will update you soon.

@ Dinesh – As discussed please share the POD for shipment # FP11211000127.

Thanks

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 1:17 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Subject: RE: Wrong Delivery Update

HI @ksalmglogistics Rydconloc<mailto:[email-masked]>,

Please help us to investigate to whom shipment was delivered.

@Mohd. Jamal Akhtar<mailto:[email-masked]> please help us to get this closed,

Regards
Imran
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 9, 2020 12:54 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Delivery Update

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6452223193
AWB: FP11211000127
Ticket ID: 269813

The above tracking is showing this order was delivered on Nov 30, 2019 however, customer has reported that he was in Pakistan so where is the order delivered. We have escalated this multiple times to LMG for POD and delivery confirmation however, no response on the same.

Kindly look into this and help us close this case.

Thank youf or your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>
Cc: "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 1, 2020 4:32:21 AM
Subject: Wrong Delivery Update

Hi Team,

With reference to the order number: 6452223193
AWB: FP11211000127
Ticket ID: 269813

The above tracking is showing this order was delivered on Nov 30, 2019 however, customer has reported that he was in Pakistan so where is the order delivered. Kindly share the POD for the same along with signature/ID proof.

Thank you for your help!

Regards,
Apoorv

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com