Subject: RE: Order Delay - 9762940917
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, Lifestyle Ecom <[email-masked]>
Date: Sat, 18 Jan 2020 09:01:52 +0000

Refund already processed.

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 17, 2020 9:22 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Inayat Ali <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Lifestyle Ecom <[email-masked]>
Subject: Re: Order Delay - 9762940917

External email sender, please take precaution.
Hi Team,

Kindly look at the below case and assist us with the same. We are not receiving any replies on this case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 17, 2020 9:17:05 AM
Subject: Re: Order Delay - 9762940917

Hi Team,

Any update on this?

Regards,
Shivani

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "LS ECOM" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 06:28:51
Subject: Order Delay - 9762940917

Hi Team,

Kindly update on the below case. We are not receiving any replies.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Mahesh Kumar Kanakam" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Akuula Muraali" <[email-masked]<mailto:[email-masked]>>, "Lifestyle Ecom" <[email-masked]<mailto:[email-masked]>>
Cc: "Manoj Chelaram Talreja" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 4, 2020 11:58:59 AM
Subject: RE: Late Shipping

Adding LS ECOM team

Lifestyle Ecom [email-masked]<mailto:[email-masked]>

@Shakeeb Arsalan<mailto:[email-masked]> Pl mark above mail id for Ecom related Issues

Thanks & Regards

Maheshkumar,
Lifestyle Distribution Center - UAE Operations
Gate No: 35, Land Mark Building, Post Box No :34425, Jabel Ali Industrial Area 1, Dubai
Tel  : +971 48993695
Mob : +971 559623239
Connect with us:
<http://www.lifestylegulf.com/>  <http://www.facebook.com/lifestylegulf>  <http://www.instagram.com/lifestylegulf>    <http://www.pinterest.com/lifestylegulf>  <http://www.twitter.com/lifestylegulf>  <https://www.youtube.com/lifestylegulf>

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 03, 2020 8:05 PM
To: Mahesh Kumar Kanakam <[email-masked]<mailto:[email-masked]>>; Akuula Muraali <[email-masked]<mailto:[email-masked]>>
Cc: Manoj Chelaram Talreja <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Late Shipping

External email sender, please take precaution.

________________________________
Hi Team,

Kindly assist with the following concern .

Regards
Shakeeb

From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 3 January, 2020 15:39:19
Subject: Late Shipping

Hi Team,

Ticket number: 358208
Problem Statement: Late Shipping
Order Date : Dec 1, 2019
Order ID: 9762940917
Tracking ID: 34176648267805
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 1 Dec and till now she has not received the order. As per the hybris the order status is shipped on 2 Dec, 2019 and fetchr team is saying they did not collect the item from the warehouse.

We have already escalated this case to concern team thrice but did not get any update as customer is chasing us for her order so we request you to expedite the shipping as customer is a with us since 2018.

Kindly check and update.

Thank you for your help!

Regards,
Shivani

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com