Subject: Refund Not Processed for partial cancellation.(9765977925)
From: Abhishek Bargaonkar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 17 Jan 2020 08:30:40 -0700 (MST)

Hi Team, 

Please take a look at this ticket 390061. Escalated to warehouse still not processed. 

Problem Statement: Refund Not Processed for partial cancellation. (Click and Collect). 

Order Date : 01 Jan 2020. 

Order ID: 9765977925 

Tracking ID: 202001041343047 

Store id: Centrepoint 21005 

Assistance Required: Partial cancellation is in progress, please cancel on priority and process refund. 

Issue Description: Customer has placed an order for 4 items but only 3 items were shipped from our warehouse, one item is partially cancelled from warehouse on 02 Jan 2020 and still it shows as in progress. Request you to cancel the item and process the refund. 

Regards, 
Abhishek Borgaonkar