Subject: Wrong collection
From: Ammar Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Thu, 16 Jan 2020 22:48:10 -0700 (MST)

Please take a look at ticket #404032 raised by Anonymous ([email-masked]). 

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Problem Statement: Refund Not Processed 

Order Date : 26-Dec-2019 

Order ID: 6458405847 
Return Tracking ID: 34123117869278 
​return request date : 05/01/20 
RMA : 23152282 
Assistance Required: process the refund for returned items 

Issue Description: Customer raised a return request on 01/01/20 for 2 items under this RMA 23152282 and as per customer he handed over all 2 items to the courier team but he mistakenly hand these item to another courier team who came to collect items for this order 6634150549 . 

So kindly note that these items have been delivered to you under this RMA 23172324 and this tracking number 34123117869278. 

We request you to process the refund for this order 6458405847 asap 

Regards, 
Ammar