Subject: C&C Delay - 6459074528
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>, [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Ahmad Daher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Thu, 16 Jan 2020 16:45:37 -0700 (MST)

Hi Team, 

With reference to the order number: 6459074528 
Store ID: Max - 60230, MAX Thumamah 

Please check and advise if this order has left the WH as the status of this order is still showing ready to ship. Please confirm whether this has been handed over to the store or no, if no kindly ship this out on priority. If yes, please share POD for the store handover. 

Please help us close this case on priority. Customer is chasing for his order. 

Thank you for help! 

Regards, 
Apoorv 

From: "Ahmad Daher" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, January 16, 2020 11:30:19 PM 
Subject: Not shipped yet 6459074528 

Hi team 

There is no response from the store, the order has been pending for long time 

Regards 
Ahmad 

Please take a look at ticket #403004 

Hi Team, 

Problem Statement: Late Delivery C&C 

Order Date : Dec 31, 2019 
Order ID: 6459074528 
Store Code: Max60230 
Tracking ID: 645907452822999991 

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not. 
Kindly check and revert 
Regards, 
Ahmad